Benchmarking Visit to Prime Hospital to Explore Best Practices for Quality and Safety Enhancement

A benchmarking visit was conducted at Prime Hospital, recognized as one of the leading healthcare institutions, to identify best practices and innovative approaches that could be tailored and implemented at IHD. This strategic initiative aims to enhance overall service quality, strengthen patient safety standards, and optimize operational efficiency. The visit included the Leadership Team from IHD, along with the CEO, Marketing Manager, Nursing Director, and Quality Improvement Manager from Prime Hospital. During the visit, key areas of excellence at Prime Hospital were reviewed, such as patient-centered care models, advanced clinical protocols, and performance management systems. The insights gained from this benchmarking activity will serve as a valuable reference for developing action plans that align with IHD’s commitment to continuous improvement and excellence in healthcare delivery.