Diamond Accreditation
Diamond Accreditation

The Road to Quality Accreditation

Accreditation in hospitalsis a self-assessment and external peer assessment process used by healthcare organizations to accurately assess their level of performance in relation to established standards and to implement ways to continuously improve services.

In congruence with the Dubai Health Authority (DHA) rules and regulation for Healthcare organizations to join medical quality programs and attaining a premier certification with one of the International Accreditation institutes, the Iranian Hospital started the journey in quality improvement in 2008.  In collaboration with Accreditation Canada International we accomplished our goals for quality improvement and were endorsed the first level of accreditation- ‘Gold award’ in 2010.

Accreditation Canada International (ACI) has been committed to improving quality and safety in healthcare services through accreditation programs since 1958. In keeping with this mandate, Accreditation Canada introduced a new accreditation program called Qmentum in 2008. The Qmentum Accreditation Program has an enhanced focus on quality improvement and patient safety- a platform committed to a rigorous, comprehensive, and consultative approach to driving quality health services through accreditation. Implementation of the quality standards highlighted by the Qmentum program has enables our hospital to deliver best practices to our clients.

After the success of the first accreditation cycle, the 2nd Qmentum Cycle was executed in 2010 which was in synchronization with our quality improvement roadmap to accomplishing the highest level of quality healthcare services and excellence in patient care. This was made possible through the teamwork of our committed and dedicated staff of board licensed professionals including medical, nursing and paramedical personnel.

Determination and perseverance in offering high-quality, evidence-based carelead to the achievement of Accreditation Canada International’s (ACI) ‘Platinum level’ certificationin 2013. Our continual strive for excellence in service delivery lead to the eventual accomplishment of  the highest level of ACI’s accreditation reward – ‘Diamond Level’ awarded to us during the third cycle of accreditation in 2016. This was succeeded by another‘Diamond Level’ in 2019. Provided below is the details of the three levels of accreditation provided by Qmentum International.

Levels of Accreditation

Qmentum International has three levels of accreditation. The organization’s level is decided based on its performance at the time of the accreditation on-site survey:

  • Gold: addresses basic structures and processes linked to the fundamental elements of safety and quality improvement.
  • Platinum: builds on the elements of quality and safety, and emphasizes key elements of client-centered care, creating consistency in the delivery of services through standardized processes, and involving clients and staff in decision making.
  • Diamond: focuses on the achievement of quality by monitoring outcomes, using evidence and best practice to improve services, and benchmarking with peer organizations to drive system-level improvements.